About Me

Growth Strategist | Keynote Speaker

Workshops & Training

Enabling Professionals & Transforming Customer Journeys; Aligning Go-To-Market Teams for Revenue Growth & CX Excellence.

Hi, I’m Emilia D’Anzica, MBA, PMP, an Italian immigrant, first to Canada, and now residing in the USA, who grew up in my family’s pizzeria, where I first learned the value of listening, empathy, and exceptional customer service. Those early lessons shaped my belief that people and relationships sit at the heart of every business.

For more than 25 years, I’ve led customer success and growth initiatives at global B2B SaaS companies, including WalkMe (now SAP), Jobvite, and Copper. Today I’m based in the San Francisco Bay Area, working as a keynote speaker, coach, entrepreneur, and workshop leader—helping Go-To-Market teams and executives drive sustainable revenue growth and transformation.

  • 25+years leading
    B2B growth
  • 500+programs &
    lectures delivered
  • MBA · PMPauthor &
    board advisor
  • Globalworkshops &
    keynotes
Work With Me
Emilia D’Anzica — Workshop Facilitator, Growth Strategist & Keynote Speaker

As the author of Pressing ON as a Tech Mom , I share a story of resilience and leadership while championing women in technology. Beyond writing, I’ve delivered 30+ professional development programs and university lectures worldwide. I currently teach Customer Lifecycle Management in Booth’s CRO Executive Program and design private programs for organizations.

I’ve been honored by the CX Hall of Fame, listed by Thinkers360 as a top global thought leader, and received the IAOTP Top Growth Advisor Award (2024). What matters most, though, is sparking those aha moments—when leaders see a new path, teams gain renewed energy, and individuals realize they’re capable of more than they imagined.

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My mission: blend authentic stories with actionable strategies that inspire transformation, resilience, and bold growth.

  • CX Hall of Fame
  • Thinkers360 Global Thought Leader
  • IAOTP Top Growth Advisor · 2024
  • Booth CRO Executive Program (Faculty)

Experience

  1. 2021–25

    Founder, Growth Molecules™ Academy

    Growth Molecules™ — acquired (Jan 2025)

    Built a global training academy; designed CX curricula adopted by enterprise teams.

  2. 2020–25

    Founder, Growth Molecules™ Advisory

    Growth Molecules™ — acquired (Feb 2025)

    Advised B2B SaaS GTM leaders; playbooks for revenue retention & expansion.

Board & Advisory

For-Profit

  • Cast.app (Jan 2022 – Present)
  • Baton — acquired by ClientSuccess (Mar 2022 – Feb 2024)
  • UpdateAI, NY (Aug 2021 – Jul 2024)
  • PCI Pal, Public Company (Jan 2021 – Dec 2022)

Non-Profit

  • Fountaingrove Club (May 2025 – Present)
  • Maria Carrillo High School (Apr 2025 – Present)
  • Women in Revenue, Speakers Bureau (Jan 2021 – Present)

Teaching Experience

UChicago Booth — CRO Executive Program
  • Customer Lifecycle Management: journeys, metrics, revenue lifetime value.
  • Qualitative + quantitative methods; stage-based success metrics.
Growth Molecules™ Academy
  • Developed and taught 30+ customer success, leadership and support programs globally across thousands of post-sales leaders and revenue growth professionals.
  • The academy was acquired by SBI Growth in March 2025.
School of Economics and Business Administration (SEBA), Saint Mary's College of California Business
  • Customer Marketing Metrics Management, MBA Program.
  • Customer Marketing Research and Analytics, MBA Program.

Awards & Honors

  • IAOTP Top Growth Advisor (2024)
  • CX Hall of Fame (2023)
  • Thinkers360 Top 100 (2021, 2022)
  • CS Influencer & Strategist (2017–2021)
  • Top 7 Influential Women in CS (2018)

Education & Certifications

MBA

St. Mary’s College of California — Honors Distinction, Strategy & Competition

BA, Canadian Studies

University of British Columbia — Humanities, Pacific Rim / IR focus

PMP

Project Management Institute

CSM

Scrum Alliance — Certified Scrum Master

Professional Memberships

  • Fountaingrove Club Strategy Committee (2025 – Present)
  • Forbes Business Council (2021 – 2023)

Volunteer Positions

  • CASA — Court Appointed Special Advocate (2023 – Present)
  • Santa Rosa Public Schools (2019 – Present)

Other Interests

  • Blue Zone Living
  • Real Estate
  • Continuous Learning
  • Humanities

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